The DMA Medicare Team at the Don Marsh Agency, Inc., takes a holistic approach to the process of Medicare planning. They know all facets of the complicated Medicare process and make it simple for you so that you may make an informed decision choosing the best plan for you. This is especially important when your health situation changes.

A recent example was a 69-year-old man who was on a Medicare Advantage Plan that worked well for him until he was diagnosed with bile duct cancer requiring extensive surgery and post-hospital chemotherapy. He now needed the coverage a Medicare Supplement Plan provides. Unless he was eligible for a Special Election Period (SEP), coverage for a Supplement Plan would not begin until January 1. He needed surgery right away and so was advised to apply for EPIC (Elderly Pharmaceutical Insurance Coverage) which would provide his SEP eligibility and allow him to change his plan immediately. He was approved for EPIC, and he switched to a Medicare Supplement plan that covered his deductibles, coinsurance, and co-pays. Although he will pay a higher monthly premium, by making the switch to the Supplement Plan, he saved thousands of dollars the Advantage Plan would not have covered.

The director, Paul Holgate, and his team are passionate about helping their clients and serve them in many ways that others do not. Their clients are not a transaction – they are there to serve them all year round. When a DMA client has a question or a concern about their plan, they call Holgate and his team first. Talking with someone who knows who they are is more comfortable and effective than talking to a 1-800 number.

Holgate and his team are licensed and certified Medicare agents and represent many of the top Medicare insurers. Holgate has worked in health care his entire career most recently having created a Medicare program for a financial institution and built up a customer base of over 450 happy clients.

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